Return policy

Order Cancellation

We accept order cancellations before the product has been shipped or entered production. If the order is successfully cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 7 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition as when you received it, including the original packaging.

Refunds (if applicable)

Once we receive and inspect your return, we will notify you via email that we have received the item and inform you whether your refund request has been approved or rejected. If approved, we will process the refund, and the funds will be automatically credited to your credit card or original payment method within a few days.

Late or Missing Refunds (if applicable)

If you have not yet received your refund, please double-check your bank account. Next, contact your credit card issuer, as there is often some processing time before a refund is posted. Then, contact your bank; processing time is usually required before the refund appears in your account. If you have completed these steps and still have not received your refund, please contact us at [insert contact details here].

Please contact our customer service at zhangjiawei1236698@163.com to obtain the return address.